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Off hour medical services
Medical emergencies don’t always happen during convenient hours. Sometimes your child wakes up in the middle of the night with pain or a high fever. Sometimes accidents happen on Shabbat or holidays. And sometimes you you forget a medication dose or urgently need to consult a nurse outside of regular working hours.
That’s exactly why we’ve prepared the following information for you.
To contact the Medical Consultation Center, please call our Customer Service Center at 1-700-507-507 or *507, and select the "Medical Consultation Center" option from the menu.
The center provides guidance on what to do in case of fever, how to respond to injuries, when to seek emergency care, and more. If you're referred to the emergency room or an urgent care center, the referral will be sent directly and will be waiting for you upon arrival.
Appointment scheduling and access to the online pediatrician service are done through the Leumit website, the app or the customer service center, by calling *507. You can choose between medical consultation via phone call or medical consultation via video call, and choose a preferred time.
(For Leumit customers who purchased a device)
A comprehensive remote guided medical examination using the Tyto device.
Appointment coordination is done directly through the Tyto app.
The pediatrician will contact you within half an hour of the requested slot.
By clicking the link you can read more about the Online Pediatritian Serivces
By pressing on the link, you can fill out your details. The pediatrician will contact you directly. The form is in Hebrew.
Ordering the Online Pedicatrician Service
In the link you can find a list of night centers (emergency medicine centers), and information about the hours of operation. The search engine and information are in Hebrew.
You may contact one of Leumit's emergency night centers on your own accord, or after receiving a referral from a medical proffessional.
The service involves paying a deductible. If a referral was made to due to one of the reasons for the exemption, as madanated by the Ministery of Health, no deductible will be paid.
Sunday-Thursday between 19:00 and 07:00
Friday and holiday eves from 14:00 until 07:00 on Sunday/the day after the holiday.
You can summon the doctor to your home from half an hour before the start of service hours to half an hour before the end of service hours.
Leumit Gold and Silver customers are entitled to a discount for the service.
To book a house call, contact "Natalie" at 1700-505066 or *9101.
In the case of foreign workers/tourists, ordering the service will only be done through a referral from the Leumit customer service center, at 1700-507507.
Obtain referral by contacting Leumit customer service center, and pressing on the telephone medical consultation center.
Leumit Gold and Silver customers are entitled to a discount for the service.
You have a variety of solutions available during the day and night, such as telephone medical consultation, emergency centers and house calls. In any emergency, you should first contact Leumit's 24/7 Medical Consultation Call Center.
After receiving a referral to the emergency room, it will be transferred directly to the ER, free of charge.
If you decide to go to the emergency room independently (without a referral), you will be asked to sign a form in which you undertake to deliver a referal form (Tofes 17) to the hospital. The payment must be taken care of at the medical center where you are treated.
Medical treatment provided in an emergency room involves the payment of an fee in accordance with the state health law. The amount changes according to the time of day.
On the Ministry of Health site you can find a list of eligabilities for exemption from payment.
