Mental Health Services at Leumit

Leumit customers are eligible to receive immediate emotional support through three telephone sessions. The service is available in multiple languages and tailored to different populations. Please contact the framework most suitable for you.

Parental guidance can also be provided through these calls.

Telem (Hebrew and Arabic support)

Call: 072-2000272
An automated system identifies the calling number. A callback is made within 24 hours.

Beit Cham (for the ultra-Orthodox community)

Call: 073-2800539
To receive the service, please leave a message on the dedicated phone line.

Tiferet Beit Cham (Arabic support)

Call: 04-6158130
Live response Sunday–Friday, 08:00–17:00.

You may choose between the following providers:

Headspace (ages 12–25)

Click the link to schedule an initial assessment appointment with Headspace, or contact by phone or WhatsApp at 054-7172244.

Telem (ages 13+)

Call 074-7292600 and leave your details in the voicemail. Service coordinators will call back within 24 hours to schedule an initial assessment, to the same number used to call.

Please do not call from a blocked number or a number that cannot receive callbacks.

Leumit offers its customers emotional therapy from home with certified therapists.

• Once you choose the option to schedule at-home emotional therapy, you will be directed to an information page where you can leave your contact details. Service coordinators will contact you as soon as possible (within up to two weeks) to schedule an initial assessment appointment. Customers who are not eligible for online emotional therapy will be notified accordingly.
• At the scheduled time, the therapist will contact you. The initial consultation lasts 45 minutes. After the meeting, the therapist will submit a request for approval of the most appropriate treatment plan. Once the request has been reviewed, you will receive a message with the next steps.
• There are different types of therapy and treatment series of varying lengths, which will be determined based on the information discussed during the consultation.
• The service is intended for adults aged 18 and over.
  • Consultations take place via telephone or video call through Leumit’s “Medicine from Home” app.
  • Click the link to schedule an initial consultation with Femi.
  • For inquiries, call the service center at 03-5688841.
  • Service hours: Sunday–Thursday, 09:00–21:00.

Before the session, it is recommended to be in a quiet and private place, ensure a stable internet connection, and make sure you can speak without interruptions or distractions.

As with any meeting with medical staff, mental health professionals, and other care providers, summaries of the sessions will be documented in your medical record.

Leumit's mental health clinics offer treatment provided by a multidisciplinary team, including psychiatrists, clinical social workers, mental health nurses, psychologists, occupational therapists, dietitians, art therapists, and mental health administration professionals. These services cater to individuals with mental health diagnoses or those experiencing psychological distress.

Services provided include: 

• Psychiatric evaluations
• Counseling and psychotherapy
• Assistance with rights applications to the Ministry of Health and National Insurance, including access to rehabilitation services
• Couples and family therapy
• Group therapy on various topics

Contact Information

Central District – Tzipor HaNefesh Clinic, Netanya
Call *507

Northern District – Tzipor HaNefesh Clinic, Hardufim, Yokneam Illit
Phone: 04-9091900

Jerusalem District – Tzipor HaNefesh Clinic, Jerusalem
Phone: 02-5675190

Southern District – Tzipor HaNefesh Clinic, Rasko, Ashdod
Phone: 08-8687500, extension 7

Based on the recommendation of the Mental Health Support Specialist, customers aged 18 and above may choose to receive in-person emotional therapy at a clinic, with independent psychotherapists in private practices that are part of Leumit’s arrangement (subject to co-payment).

When a referral/authorization is required, it can be issued independently through the app or via customer service at *507.

Search for Mental Health Treatment – Adults (in Hebrew)

Group psychotherapy is intended for the treatment of mental health difficulties and disorders, similar to individual therapy.
Group sessions allow participants to learn from others’ experiences in similar situations and provide an opportunity to “practice” social skills, under the guidance of a mental health professional.

A therapeutic process or counseling within the field of mental health, conducted in a couples or family setting and focused on issues affecting the couple or family.

Customers who require a psychiatric evaluation can schedule an appointment with one of Leumit’s psychiatrists (the search is in Hebrew)

Following the appointment, and according to the treating physician’s decision, care may continue with psychiatric follow-up, medication management, or referral to additional mental health services, depending on individual needs.

Leumit offers a range of treatment options for eating disorders, provided through hospital-based programs and outpatient clinic services.

Coping with addiction is a complex journey. When pain and difficulty become part of everyday life, the path forward may sometimes seem impossible. But it is important to remember—there is hope, and there are solutions. At Leumit, we believe that every person deserves understanding and support throughout the recovery process. That is why we have established dedicated clinics that provide professional, compassionate care for anyone who needs it.

Leumit offers its customers emotional therapy from home with certified therapists.

1. Once you choose the option to schedule at-home emotional therapy, you will be directed to an information page where you can leave your contact details. Service coordinators will contact you as soon as possible (within up to two weeks) to schedule an initial assessment appointment. Customers who are not eligible for online emotional therapy will be notified accordingly.
2. At the scheduled time, the therapist will contact you. The initial consultation lasts 45 minutes. After the meeting, the therapist will submit a request for approval of the most appropriate treatment plan. Once the request has been reviewed, you will receive a message with the next steps.
3. There are different types of therapy and treatment series of varying lengths, which will be determined based on the information discussed during the consultation.

4. The service is intended for youth and young adults aged 12 and above

   Ages 12–25
   Click the link to schedule an initial assessment appointment with Headspace, or contact by phone or WhatsApp at 054-7172244.

   Ages 13 and above
   Call 074-7292600 and leave your details in the voicemail. Service coordinators will call back within 24 hours to schedule an initial assessment appointment, only to the number from which the call was made.
   Please do not call from a blocked number or a number that cannot receive callbacks.

Before the session, it is recommended to be in a quiet and private place, ensure a stable internet connection, and make sure you can speak without interruptions or distractions.

As with any meeting with medical staff, mental health professionals, and other care providers, summaries of the sessions will be documented in your medical record.

Leumit's mental health clinics offer treatment provided by a multidisciplinary team, including psychiatrists, clinical social workers, mental health nurses, psychologists, occupational therapists, dietitians, art therapists, and mental health administration professionals. These services cater to individuals with mental health diagnoses or those experiencing psychological distress.

Services provided include: 

• Psychiatric evaluations
• Counseling and psychotherapy
• Assistance with rights applications to the Ministry of Health and National Insurance, including access to rehabilitation services
• Couples and family therapy
• Group therapy on various topics

Contact Information

Central District – Tzipor HaNefesh Clinic, Netanya
Call *507

Northern District – Tzipor HaNefesh Clinic, Hardufim, Yokneam Illit
Phone: 04-9091900

Jerusalem District – Tzipor HaNefesh Clinic, Jerusalem
Phone: 02-5675190

Southern District – Tzipor HaNefesh Clinic, Rasko, Ashdod
Phone: 08-8687500, extension 7

Based on the recommendation of the Mental Health Support Specialist, customers aged 18 and above may choose to receive in-person emotional therapy at a clinic, with independent psychotherapists in private practices that are part of Leumit’s arrangement (subject to co-payment).

When a referral/authorization is required, it can be issued independently through the app or via customer service at *507.

Search for Mental Health Treatment – Children (in Hebrew)

Customers who require a psychiatric evaluation can schedule an appointment with one of Leumit’s psychiatrists (the search is in Hebrew)

Following the appointment, and according to the treating physician’s decision, care may continue with psychiatric follow-up, medication management, or referral to additional mental health services, depending on individual needs.

Leumit offers a range of treatment options for eating disorders, provided through hospital-based programs and outpatient clinic services.

Coping with addiction is a complex journey. When pain and difficulty become part of everyday life, the path forward may sometimes seem impossible. But it is important to remember—there is hope, and there are solutions. At Leumit, we believe that every person deserves understanding and support throughout the recovery process. That is why we have established dedicated clinics that provide professional, compassionate care for anyone who needs it.

Outpatient treatment programs are intended for individuals experiencing psychological challenges that require intensive care without overnight hospitalization. Programs typically run for about six hours a day, five days a week, and are offered at mental health centers, general hospitals, or community facilities.

Treatment includes:

• Mental health interventions
• Individual and group sessions provided by psychiatrists, psychologists, social workers, nurses, and occupational therapists

Outpatient treatment can serve as an intermediate step between outpatient care and full hospitalization (halfway in) or as an alternative to full hospitalization.

Referrals are provided by clinic or hospital teams.

Treatment is free of charge, but a referral form for psychiatric outpateint treatment is required. Approval is granted for 2–4 weeks, depending on the situation.

Stabilizing homes provide an alternative or shortened psychiatric hospitalization for individuals in acute mental crises requiring high-intensity care. Located within the community, these homes host up to 12 residents who stay 24/7 under the supervision of a multidisciplinary mental health team.

This approach emphasizes a holistic view of the patient’s life, including rehabilitation, a humanistic perspective, open dialogue, equitable treatment, and involvement of the patient and their family in decision-making.

The treatment is time-limited and approved based on clinical need.

Approval from Leumit’s mental health team is required, followed by an assessment visit to one of the approved balancing homes to determine suitability.

This alternative to traditional hospitalization is intended for individuals experiencing an acute mental health crisis requiring intensive intervention. Treatment is provided at the patient’s home by a multidisciplinary team, including a psychiatrist, social worker, nurse, and other health professionals.

Approval from Leumit's mental health professionals and a referral form is required. 

Following approval, an assessment visit by the home hospitalization provider determines eligibility and creates a tailored treatment plan.

Full hospitalization is available in psychiatric wards within general hospitals or dedicated psychiatric hospitals. Upon discharge, follow-up community care ensures continuity, preserves the benefits of hospitalization, and prevents relapse or readmission.

No referral, commitment form, or payment is required for emergency visits to psychiatric emergency rooms at mental health centers.

A referral is required for emergency rooms at general hospitals.

Leumit offers a range of treatment options for eating disorders, provided through hospital-based programs and outpatient clinic services.

Coping with addiction is a complex journey. When pain and difficulty become part of everyday life, the path forward may sometimes seem impossible. But it is important to remember—there is hope, and there are solutions. At Leumit, we believe that every person deserves understanding and support throughout the recovery process. That is why we have established dedicated clinics that provide professional, compassionate care for anyone who needs it.